Rentik is the first leasing/renting service in major retail distribution in Spain. With a \"Device-as-a-Service\" (DaaS) model, it offers an omni-channel, multi-category, and multi-brand approach. To sustain this strong expansion, it distributes its services through its online environment, telephone sales, and more than 2,000 physical points of sale, supported by major industry-leading partners and its own network.
\nIt offers solutions for both individuals (B2C) and companies through Rentik Business (B2B), which involves managing different levels of complexity in contracting and identity needs.
","icon":{"name":"Cdé_Rentik_EN (1).png","alternativeText":"Rentik ","localFile":{"childImageSharp":{"gatsbyImageData":{"layout":"constrained","placeholder":{"fallback":"data:image/png;base64,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"},"images":{"fallback":{"src":"/static/1bd67101702f4b6a1577cecffd0af68e/c8ce3/Cde_Rentik_EN_1_5d9f8c3b20.webp","srcSet":"/static/1bd67101702f4b6a1577cecffd0af68e/dab6e/Cde_Rentik_EN_1_5d9f8c3b20.webp 350w,\n/static/1bd67101702f4b6a1577cecffd0af68e/d2e75/Cde_Rentik_EN_1_5d9f8c3b20.webp 512w,\n/static/1bd67101702f4b6a1577cecffd0af68e/19831/Cde_Rentik_EN_1_5d9f8c3b20.webp 520w,\n/static/1bd67101702f4b6a1577cecffd0af68e/8acf5/Cde_Rentik_EN_1_5d9f8c3b20.webp 636w,\n/static/1bd67101702f4b6a1577cecffd0af68e/f0e0f/Cde_Rentik_EN_1_5d9f8c3b20.webp 704w,\n/static/1bd67101702f4b6a1577cecffd0af68e/f8110/Cde_Rentik_EN_1_5d9f8c3b20.webp 928w,\n/static/1bd67101702f4b6a1577cecffd0af68e/c8ce3/Cde_Rentik_EN_1_5d9f8c3b20.webp 972w","sizes":"(max-width: 768px) 50vw, 972px"},"sources":[]},"width":972,"height":505}}}}},{"order":2,"title":"The Challenge","description":"To design a secure omni-channel contracting and activation funnel against fraud and default, while maintaining an agile and intuitive customer experience. The main challenge was to orchestrate an identical and centralized activation process across three very distinct channels: the web, telesales, and physical stores. All of this required integrating biometric fraud prevention, AI scoring, and real-time digital signature, along with insurance contracting with visual traceability, all within a single transactional flow.
","icon":null},{"order":3,"title":"The Solution","description":"Tecalis designed and developed a custom contracting and activation flow, leveraging the power of Tecalis Identity and Tecalis Sign, and connecting with Única© by Dominion Global and PH. Seamless environments were created for web, in-store, and call center channels, featuring:
\nUnderstanding the complexity of omni-channel ecosystems and subscription models allows us to design solutions that optimize operations, prevent fraud, and protect revenue. The results of the Rentik project show:
\nDiscover all the project details and more information by downloading the PDF.
","button":"Download now"},"hubspot_casestudy_name":"Rentik EN","hubspot_form":{"id":259,"region":"na1","portal_id":"20249583","form_id":"f3287e0c-c2bd-4947-8296-837799f69c8c"},"thank_you_bofu":{"url":"Rentik-en"}},"others":{"edges":[{"node":{"seo":{"title":"Phone House & Dominion Global | Case Study | Tecalis ","meta_description":"Phone House and Dominion Global unify their BSS sales and automate alternative channels with Tecalis' Única platform. "},"url":"phone-house-dominion-global-bss-sales-unica-customer-hub ","title":"Global multi-product and omnichannel sales and activation system","content":[{"description":"Phone House, managed by Dominion Global in markets such as Spain, is the multi-brand leader in the telecommunications retail and consumer technology sector. Its evolution towards a comprehensive services model ranges from device Rentik leasing to Zurich insurance and energy.
\nTo sustain this growth, they rely on an immense capillary network made up of thousands of distributors and marketers who prescribe and sell the group's services in alternative channels.
"},{"description":"Ensuring an agile, unified, and 100% digital sales process across thousands of non-exclusive distributors to maximize product penetration without losing operational control. The main challenge was to design a comprehensive BSS system (Customer Hub) to unify disparate workflows: Telco sales, Rentik, insurance, and utilities; integrating scoring, e-signatures, recurring payments, and marketing into a single platform connected via API.
"},{"description":"Tecalis designed and developed Única©, a custom BSS solution based on Tecalis Customer Hub technology. A fully integrated multi-product and omnichannel ecosystem was built for Phone House and Dominion Global's commercial operations. Highlighting:
\nOur ability to understand the complexity of multi-channel models and distributors allows us to design solutions that optimize commercial operations from start to finish. The results derived from the implementation of Única© have structured a historically fragmented channel:
\nThePower Education is a group of training institutions and a disruptive business school that has revolutionized higher education and Vocational Training globally. With an innovative and accessible approach, they democratize access to master's programs, specializations, and official Vocational Training cycles.
\nTheir unique learning model captures a very high volume of students daily, which requires robust and seamless technological systems to support their student onboarding and corporate operations processes.
\n"},{"description":"
Ensure an agile, simple, and 100% digital onboarding and enrollment process to maximize the conversion and experience of new students without sacrificing legal certainty.
\nThe main challenge was to implement an integral electronic signature system to boost enrollments and save on internal operations. ThePower needed to optimize, authorize, and digitize the management of its documentation to centralize procedures for Students, Human Resources, Administration, and Operations.The Solution
"},{"description":"Tecalis implemented Tecalis Sign in ThePower Education - PROMETEO with its electronic signature platform. The project was approached with a fully integrated, efficient, and customizable flow for the different environments and systems of the business school and training organization. Highlighting:
\nTecalis architecture allows for the native integration of our tools into any business flow via API, webhook, web platform, or modular iframes. The results derived from this digitalization have meant a significant improvement in ThePower's operations:
\nThe solution has not only optimized student hiring and onboarding flows in addition to internal processes, but has also consolidated ThePower Education as an entity at the technological forefront.
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\nRobust platform that integrates critical processes and enables comprehensive operations management, from immediate service activation to after-sales service.
"},{"description":"Without an adequate technological infrastructure, managing customers, products, billing and operations becomes a challenge. In a complex environment, where there is a diversity of sales channels (physical stores, online platforms, distributors and partner networks), information dispersion, the need to ensure the security of each transaction and the correct settlement of commissions, the instant activation of products and the effective monitoring of the customer lifecycle can be difficult and costly.
"},{"description":"Tecalis fully developed the Nexo platform by Onivia, an ad-hoc implementation based on its proprietary SaaS, Tecalis Customer Hub. This end-to-end solution was designed to unify and optimize all commercial and operational processes under a single OSS/BSS system, creating a centralized ecosystem that connects Onivia with its network of operators and non-telco companies.
\nThe centralization of processes and the automation of tasks have allowed Onivia to radically transform its operations. The reduction of service activation times, the reduction of operational incidents and the improvement in the settlement of commissions translate into greater efficiency and a superior user experience.
"},{"description":"Tecalis has succeeded in transforming its customers' operations, achieving measurable improvements: 38% reduction in processing times or 82% reduction in operating costs.
\nThe integration of RegTech solutions for e-signature, KYC and other advanced AI-based sales tools, task automation and ongoing support make Tecalis the ideal partner for companies looking to lead the digital transformation and stay ahead in a constantly evolving market.
\nOnly Tecalis makes your most important projects 100% yours, in all areas, working also in graphic identity, naming and with Nexo's marketing and communication actions.
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