This supplier policy establishes the procedure by which the relationship of Tecalis with its suppliers is regulated within the framework of the quality management certification according to the UNE-EN ISO 9001 standard.
On the occasion of its implementation, Tecalis must communicate to all its suppliers the requirements established for the approval of the products and services received, as well as the competence of the company and the supplier's personnel, the interactions, control, and monitoring that the supplier applies in compliance with the requirements, among others.
The communication of the requirements will be made through the order form or documents attached to the service request. Tecalis personnel will review the product or service at the time of receipt to verify its adequacy. If any incident is detected, it will be communicated to the supplier for resolution.
Tecalis will annually assess the service capacity of its suppliers based on the non-conformities opened during the last fiscal year and may terminate the contract in case of repeated non-compliance with the established requirements.