Tecalis CEO, Isidoro Martinez, has granted an interview in Finnovating News on the occasion of the company's accession to this platform. In it, a journey through the history of Tecalis as a company that began as a disruptive startup and is now a RegTech leader is exposed, driving digitization and growth in all sectors, but offering solutions especially needed for industries such as financial and related.
You can check out the story at Finnovating News or directly below:
Isidoro Martínez is founder and CEO of Tecalis, a consolidated company with experience in identity solutions (KYC / AML / SCA) RegTech, electronic signature and communication and RPA & BPM that allows companies to optimize and simplify their processes to save time, retain loyalty to their customers through experience and expand their business.
Digitization is the future and Tecalis is aware of the transformation that companies require, especially those in the FinTech sector. Therefore, they have decided to join Finnovating with a clear goal, which is to expand, collaborate and offer high-quality digital tools to FinTech clients around the world.
FINNOVATING (F): COULD YOU SUMMARIZE YOUR PROFESSIONAL CAREER AS AN INTRODUCTION IN A BRIEF REVIEW?
Isidoro Martínez (IM): At the age of 16 I created a wireless network to bring internet to several people who did not have telephone access, I think that was when I knew that technology and entrepreneurship were my thing. In my early years, I combined my studies in computer science with the world of sales in a company called Telco.
At the age of 19 I created my first company which, although it did not work, gave me great knowledge. Along the way until today, many more projects have taken place: a social network, a blockchain platform and a booking application, among others.
Thanks to all these experiences, in 2010 we were able to create Tecalis and today we can say that we have achieved our purpose: to build a company that has a positive impact on society. I believe that we are succeeding in changing the way people interact with businesses on the Internet.
(F): YOU ARE THE CURRENT CEO OF TECALIS. COULD YOU EXPLAIN THE CORE BUSINESS OF TECALIS TO US? WHAT SERVICES DOES IT OFFER?
(IM): At Tecalis we develop software and technology that helps companies reinvent, optimize and simplify the way their users interact with them. We combine technology, agile development and a unique culture to be the digital partner of reference for clients.
We are currently focusing on a digital product based on identity and trust services: we offer a 360 solution for identity verification (KYC / AML), multi-factor authentication with biometrics (SCA / PSD2), signature (eIDAS) and electronic communication (certified electronic burofax) and fraud prevention and digital risk management controls. In addition, Tecalis RPA & BPM helps our clients improve their productivity thanks to the most cutting-edge, intelligent and accessible software.
(F): HOW DID THE IDEA COME ABOUT?
(IM): At Tecalis, with more than 10 years of experience, we have been solving the most complex challenges of our clients with disruptive technology. Currently, it is crucial that companies have a strategic partner that accompanies them, providing experience, knowledge and solutions to face the daily challenges that they face on a day-to-day basis and prepare to face those of the future.
We wondered how to solve the following aspects of our clients:
Their need to provide their potential clients with more agile, friendly and safe incorporation processes and provide their current clients with the best experience and service. Their need to expand to other markets. Their need to comply with the technical and regulatory standards of your sector, area and region. Their need to grow in sales, billing. Their need to digitize, innovate and optimize processes, reducing costs and increasing productivity. Their need to implement processes in an agile and secure way. Their need to enhance your products and services with new features. Being aware of the needs of the environment, we create a 360 digital product stack that helps our clients join the best way to grow: scale. Integrating Tecalis solutions implies accessing a world of possibilities that were not considered before.
(F): WHAT IS THE VALUE PROPOSITION OF TECALIS?
(IM): The product we develop works 24/7, is tested, is reliable and adapts to each and every one of the channels, systems and applications of our clients, both online and onsite. It is adapted to the highest regulatory standards (AML / KYC / eIDAS / GDPR / SCA / PSD2) and is updated to comply with those to come before they go into effect.
But, really, the value proposition of Tecalis rests on the way we conceive our activity: we like to create to innovate, we are committed to quality in everything we do, we talk from you to you with our clients, we rely on professionalism and the knowledge to develop projects and we embrace sustainability as a necessary imperative.
(F): WHO IS TECALIS’S CLIENT?
(IM): Tecalis solutions are implemented in more than 15 different industries and for all operational areas of the organizations. Any company that cares about the needs and ambitions that I mentioned earlier is our client.
However, the financial and banking sector is actively demanding this digital product. Also related sectors such as insurance, the investment sector or trading platforms, for example.
On the other hand, what we do is make a full impact on the so-called X-Tech, which are the present and the immediate future of the economy and society: FinTech, WealthTech, EdTech, LegalTech, InsurTech, GovTech, RegTech, PropTech … We are experts in converting industries and areas with the best digital product.
Digitization is impacting all industries and its possibilities are endless, creating new business models thanks to the solutions that technology companies can provide.
(F): HOW DO YOU THINK TECALIS CONTRIBUTES TO PROMOTING AND TRANSFORMING THE CURRENT FINANCIAL SECTOR?
(IM): The digitization of the financial sector has been taking place for years but it is true that at this point the focus in the industry comes more from the part of reformulating these digital processes so that they are more modern, agile and comply with the new regulations.
Not too long ago, opening a bank account online, for example, could be a headache, and still is for the potential clients of many banks, financial institutions and FinTech. However, Tecalis provides the financial sector with solutions and processes so that operations in the sector that previously took days and required a large amount of time and material and human resources can now be carried out in minutes and in an agile, automated and completely digital or remote way. .
The financial sector is one of the most regulated industries both at a technical and regulatory level, however, the impulse of government institutions when legislating allows, specifically in Europe, to offer products and services with total security and ease if they are complied with. the appropriate technical requirements. This is where Tecalis provides solutions and accompanies the financial sector to make this possible.
The same, this applies to trading platforms, crypto exchanges and any FinTech actor that needs RegTech KYC, AML, GDPR solutions, etc. to be able to operate.
Insurance and investments also take advantage of these solutions with a highly intuitive graphical interface with which we provide the user with an optimized experience in the onboarding, contracting, signing or registration processes.
(F): HOW DO YOU THINK THE IMPLEMENTATION OF DIGITAL FUNCTIONALITIES WILL AFFECT THE TRADITIONAL BUSINESS MODEL?
(IM): Basically in the following aspects:
Unprecedented increase in productivity, helping employees focus on important and qualitative tasks and leaving everything that can be automated, which is a lot, to digital tools created by experts. Considerable cost reduction in any area of the business, but especially in the processes of incorporation of new clients, hiring and related. Businesses will be able to scale their activity exponentially. They will be able to grow globally without borders and serve in many countries.
(F): IS TECALIS INTERESTED IN PARTNERING WITH LARGE COMPANIES IN THE SECTOR? (IM): Of course. Tecalis already has trusted partners with whom we generate incredible synergies. Apart from the strategic alliances with major players, Tecalis has a solid community of collaborators who promote the growth and expansion of its members and facilitate constant innovation.
Our Partner Program allows our partners to increase profits and grow by closing projects and opportunities unattainable separately for both parties.
Our partners have new tools and business opportunities as well as an environment of growth, methodology and high innovation for their businesses. In this way, they can expand their portfolio with the leading digital transformation solutions and generate higher margins by offering Tecalis to contacts or clients. We do it in different ways depending on the needs and opportunities explored for each agreement.
We invite other major players to contact us and we can value working together to grow the sector, the economy and the clients of both.
(F): HOW WOULD YOU CONVINCE INVESTORS TO TRUST THE FINTECH SECTOR AT SUCH A SENSITIVE TIME FOR THE ECONOMY?
(IM): Investors can rest assured that they place their trust in a sector that has a future. The financial sector can reinvent itself and innovate thanks to technology partners that take it to the future and help it grow.
Innovation is an insurance for growth and a lot is being done in the financial sector and there is still more to do.
(F): HOW WILL TECALIS EXPAND INTERNATIONALLY?
(IM): Tecalis already has clients in more than 20 countries and offices in 5. One of the main benefits of our solutions is that they allow our clients to enter new markets without additional investment in infrastructure.
Expanding globally is now possible for any bank, financial institution, insurer or FinTech thanks to the KYC process, the new standards in customer acquisition and the solutions offered by Tecalis. We accompany our clients in their expansion and internationalization processes, providing experience, technology and knowledge.
(F): WHAT DO YOU THINK CAN BE THE IMPACT OF DIGITAL PLATFORMS IN THE FINTECH INDUSTRY?
(IM): The democratization of services that were previously available to few or that had to go through too many intermediaries is a consequence of the rise of these FinTech digital platforms.
Now, the world of finance has approached many users who previously did not consider entering it. This can mean the growth of the sector. Also, this approach can produce an increase in trust towards FinTechs if we carry out the activity with safety, compliance and ethics, something that at Tecalis we are committed as imperative.
(F): WHAT DO YOU THINK ARE THE SECRET INGREDIENTS OF FINNOVATING THAT MAKE IT A UNIQUE PLATFORM?
(IM): At Tecalis we believe that Finnovating greatly helps this work that I previously commented to build trust around FinTech, its products and services, as well as promoting innovation and growth.
It is a unique platform because it allows us to act with information to better decide and create synergies with the rest of the players in the sector.
(F): WHY IS TECALIS INTERESTED IN BEING PART OF FINNOVATING? WHAT ARE YOU LOOKING FOR IN THE FIRST GLOBAL FINTECH PLATFORM?
(IM): With this action we seek to expand our network of contacts, alliances and projects in order to continue in our mission to provide the sector with the best and most disruptive tools that promote their businesses from all possible perspectives.
Being able to be an active part of Finnovating is an insurance to be able to promote the sector by working with the main players to be able to work on specific projects that result in better solutions, services and products for clients, society, the economy and citizens.
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Trust, identity and automation services
KYC (Know Your Customer) Video Identity Verification, Digital Onboarding and Authentication (MFA/2FA) solutions and services enable our customers to provide their users with an agile and secure experience.
Our RPA (Robot Process Automation) software enables the creation of sustainable, scalable, productive and efficient business models through BPM (Business Process Management), allowing unlimited growth.
Advanced and Qualified Electronic Signature and Certified Communication services (Electronic Burofax) allow customer acquisition, contracting and acceptance processes that used to take days or weeks to be completed and approved in minutes or seconds.
Customer Onboarding (eKYC), Digital Signature (eSignature) services and Automated Fraud Prevention are making it possible for companies to operate online and without borders.
As an EU-certified Trust Services Provider and an established RegTech partner, we help organizations comply with the most demanding regulatory standards in their sector and region, including AML (Anti-Money Laundering), eIDAS (Electronic IDentification, Authentication and etrust Services), GDPR (General Data Protection Regulation), SCA (Strong Customer Authentication) or PSD2 (Payment Services Directive) regulations thanks to Tecalis Anti-Fraud Controls and Document Verification.