Product Overview

Interactive terminals for telcos: Optimizing the branch network

Say goodbye to lines and transform any corner of your commercial network into a 100% autonomous digital sales point. The telco sector needs solutions that allow customers to operate outside business hours in secure zones.

Discover in this guide how interactive kiosks allow customers to get a new SIM or eSIM instantly, upgrade mobile plans, or top up prepaid credit in minutes, fully autonomously and securely.

Interactive terminals for telcos: Optimizing the branch network
Self-activation & SIM/eSIM Issuance

Integrated dispenser for immediate delivery and self-activation at the kiosk. Onboard new customers in minutes with 100% unattended contracting and secure duplicate issuance.

Everything about interactive terminals and how to implement them

How to enable new channels with full legal backing

Commercial agility must coexist with strict compliance. Interactive kiosks facilitate product contracting and streamline financial procedures with a guided, multi-language process accessible to any user profile. Adapting requires mastering these pillars:

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Strict Compliance (RegTech)

Fully aligned with eIDAS2, GDPR, and any worldwide regulation. Native electronic signature integration since Tecalis is an EU Qualified Trust Service Provider.

24/7 Self-service with Zero Wait Times

Reduce customer frustration by operating outside business hours at no extra cost and facilitate bill payments or ownership changes.

Conversion-focused Experience (UX/UI)

Minimalist and modular design tailored to prevent drop-offs and guide users step-by-step: intelligent identification, biometrics, digital signature, and physical product issuance.

Success stories

Leaders from all industries use Tecalis RegTech technologies and systems. The best of custom development plus SaaS and AI components.

  • Dormakaba

    "Our strategy boils down to the speed with which we implement innovative and high-quality solutions, which is why we rely on Tecalis."

    Juan M. GuijarroChief Engineer - Dormakaba
  • Renfe

    "Tecalis technology provides the guarantees we need for large-scale international e-signature processes, especially in terms of identity verification."

    Inmaculada GutiérrezRenfe-Operadora International Chief
 See customer stories

Download the complete guide to learn more and prepare your commercial network with the terminals already used by leaders like Vodafone, Orange, and Movistar.

eIDAS compliance and QTSP certifications
European Union public financing programme