Utilities

Developing a customer-centric business model

Utilities
TelefonicaProsegurClaroVodafoneEnelValeoOrange

91%

of consumers especially value being able to access all services online

25%

operational expense reduction by implementing digital technologies

20-40%

improvements in security, compliance, and customer satisfaction with the use of digital tools

Your customers demand a transparent and personalized service

Innovating how your users access their consumption and simplifying processes such as registrations, payments, billing, or incident management is imperative to offer the best experience.

  • Skyrocket online customer acquisition

    Simplify the account opening process for your customers with an environmentally friendly e-signature solution.

    Free your teams from an unnecessary workload while reducing errors and losses with a tool that will identify all parties in compliance with legal regulations.

    Utilities
  • Safety as a core value

    Ensuring customer protection shouldn't compromise a flexible and accessible service.

    Improve the experience in your online account opening and digital onboarding processes by integrating an identity verification tool that detects if someone is who they say they are in real time.

    Utilities
  • Delivering value to customers

    Automating workflows based on repetitive tasks will allow your teams to focus their efforts on increasingly responding to new consumer demand.

    It serves a growing number of customers ensuring compliance with regulations and reducing management costs.

    Utilities

What can we do together?

Anticipate market demands. Optimize your company’s processes and improve the relationship with your customers with the use of digital solutions.

New hires

New hires

Sign contracts electronically without costs and reduce the time spent on administrative processes.

Certified communications

Certified communications

Notify notices, changes in contracts and cancellations in a verified manner.

Customer Onboarding

Customer Onboarding

Verify from the first contact, ensuring a frictionless experience during every step.

Access control

Access control

Authenticate and verify your equipment identity in access to all types of buildings.

Changes to terms and conditions

Changes to terms and conditions

Communicate changes to the terms and conditions of a service in a completely secure manner.

Incident management

Incident management

Gain immediacy and reduce errors by automating administrative tasks.

Fraud prevention

Fraud prevention

Prove that your users are who they say they are.

Technical work parts

Technical work parts

Electronically sign technical work parts without risk of loss and/or errors.

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Reinvent the relationship with your customers

Forget platforms and systems that are not aligned with the way your organization is. Renew your proposal and gain loyalty.

  • Protect your customers from identity fraud
  • Maximize productivity by reducing administrative costs
  • Reduce your environmental footprint

Tecalis adapts and integrates 100% to your systems and brand

Use the best control panel on the market for an electronic signature solution or integrate our API and easily connect with your tools.

Offer your users a first-class UX/UI experience and convey the image you wish. Branding, design and communication of operations according to your brand.

Tecalis integrations

Request a demo

Let our experts show you how to become a leader

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Trust, identity and automation services

Tecalis creates disruptive digital product to make the most innovative companies grow and evolve. We drive growth and digital transformation processes to bring the future to businesses today.

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