Engaging users securely
Being one of the industries with the highest customer churn in the market, Telecommunications needs to speed up the connection with customers while increasing the efficiency of its internal processes.
Transform your model in 3 months or less - with no impact on your IT teams - by implementing a tailor-made cross-channel solution to your business needs.
+10
years of developing technology in conjunction with the main players in the telecom sector
+100M
operations among industry leaders with Tecalis solutions
+15K
points of sale work offering a unique experience
Tailor-made solutions according to your needs. For each stage of the business cycle
Make your channels on every level and provide your customers with the best value proposition.
Time is always of the essence
Reduce turnaround time in the contracting process from 3 to 1 minute with a more organized and optimized management of new or renewed contracts, SIM card activation, terms and conditions, and other documents quickly regardless of location.
Achieve greater efficiency and better results at the end of the year.
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A customer experience that increases sales
The Telecom industry has the highest customer churn rate in the market. Optimize your experience right from the start with digital onboarding processes tailored to your customers.
Boost engagement, accelerate sales cycles and improve conversion rates by 100% digitizing your processes.
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Tackle identity fraud
Protect your customers’ sensitive information and prevent fraudulent activities while complying with KYC and other security regulations.
Eliminate 99% of fraud attempts from self-service areas such as SIM card auto-activation with as little friction as possible, offering a truly seamless customer experience for your customers.
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SIM Activation
Executes prepaid SIM or contract activations in a secure, automated, and instantaneous manner.
SIM Replacement
Meets the most demanding remote operation technical and regulatory standards.
Portability and data
Verifies your customers’ identity in the portability processes or changes of information.
Commercial Fronts
Online and onsite sales portals with the best UX/UI optimization. Retain your entire client base.
Identity and Documentation
Verifies your customers’ identity and their documentation and stores everything safely.
Back-Office
Sets up automated workflows, calculations, commission schedules, or billing tasks.
Contracting
Activates products and services in minutes. Fiber, mobile, TV. Referrer based on customer profile.
Customer Portal
Securely authenticates your customers and enables them to perform any type of operation.
AutoSIM: It should always have been this way
SIM activation and swapping are one of the most friction-causing operations in the telecom sector.
Don't let anyone tell you otherwise: instant auto-activation is a reality; with total security and legal support. Postpaid, prepaid, portability, airport and online SIM sale.
This functionality - part of the Deploy&Go Tecalis Bundle Software - eliminates 100% fraud attempts in these processes and allows them to be carried out in minutes by customers autonomously in an agile and user-friendly platform.
Make your business a unique experience
Known and recognized by the industry, we are the technological partner of reference of the leading companies in the telecommunications sector.
- Transform operations that normally take days or weeks into operations that take minutes and seconds.
- Prevent abandonment using a tested, polished solution. Your users will love interacting with you.
- Meet technical and regulatory requirements in any area and region.
Tecalis adapts and integrates 100% to your systems and brand
Use the best control panel on the market for an electronic signature solution or integrate our API and easily connect with your tools.
Offer your users a first-class UX/UI experience and convey the image you wish. Branding, design and communication of operations according to your brand.
Request a demo
Let our experts show you how to become a leader
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