Telecommunications

Engaging users securely

Being one of the industries with the highest customer churn in the market, Telecommunications needs to speed up the connection with customers while increasing the efficiency of its internal processes.

Transform your model in 3 months or less - with no impact on your IT teams - by implementing a tailor-made cross-channel solution to your business needs.

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+10

years of developing technology in conjunction with the main players in the telecom sector

+100M

operations among industry leaders with Tecalis solutions 

+15K

points of sale work offering a unique experience

Solutions for each stage of the business cycle

Make your channels on every level and provide your customers with the best value proposition. 

Time is always of the essence

Reduce turnaround time in the contracting process from 3 to 1 minute with a more organized and optimized management of new or renewed contracts, SIM card activation, terms and conditions, and other documents quickly regardless of location. 

Achieve greater efficiency and better results at the end of the year.

A customer experience that increases sales

The Telecom industry has the highest customer churn rate in the market. Optimize your experience right from the start with digital onboarding processes tailored to your customers. 

Boost engagement, accelerate sales cycles and improve conversion rates by 100% digitizing your processes.

Tackle identity fraud

Protect your customers’ sensitive information and prevent fraudulent activities while complying with KYC and other security regulations

Eliminate 99% of fraud attempts from self-service areas such as SIM card auto-activation with as little friction as possible, offering a truly seamless customer experience for your customers.

What can we do together?

Learn a little bit about what Tecalis can do for you

Tell us your case
SIM Activation

Executes prepaid SIM or contract activations in a secure, automated, and instantaneous manner.

SIM Replacement

Meets the most demanding remote operation technical and regulatory standards.

Portability and data

Verifies your customers’ identity in the portability processes or changes of information.

Commercial Fronts

Online and onsite sales portals with the best UX/UI optimization. Retain your entire client base.

Identity and Documentation

Verifies your customers’ identity and their documentation and stores everything safely.

Back-Office

Sets up automated workflows, calculations, commission schedules, or billing tasks.

Telco Overview 2023-24

What are telco players doing to lead? Acquisition, sanctions, growth, diversification, new customer typologies, consolidated loyalty, AI or ML.

Say goodbye to SIM Swapping, gain more customers and reduce costs. Discover in this exclusive content how the industry is facing today's challenges and preparing for tomorrow's ones.

Get to know the practices to grow in a saturated market and the KPIs to expect for a telco in 2023.

Cover of Telecom eBook

Make your business a unique experience

Known and recognized by the industry, we are the technological partner of reference of the leading companies in the telecommunications sector.

  • Transform operations that normally take days or weeks into operations that take minutes and seconds. 
  • Prevent abandonment using a tested, polished solution. Your users will love interacting with you.
  • Meet technical and regulatory requirements in any area and region.

Tecalis adapts and integrates 100% to your systems and brand

  • Use the best control panel on the market for an electronic signature solution or integrate our API and easily connect with your tools.
  • Offer your users a first-class UX/UI experience and convey the image you wish. Branding, design and communication of operations according to your brand.
persona con todas sus aplicaciones integradas | person who has all his apps integrated
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Discuss with our experts how Tecalis can help you grow your business.

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Trust, identity and automation services

Tecalis creates disruptive digital product to make the most innovative companies grow and evolve. We drive growth and digital transformation processes to bring the future to businesses today.
Identity

KYC (Know Your Customer) Video Identity Verification, Digital Onboarding and Authentication (MFA/2FA) solutions and services enable our customers to provide their users with an agile and secure experience.

Our RPA (Robot Process Automation) software enables the creation of sustainable, scalable, productive and efficient business models through BPM (Business Process Management), allowing unlimited growth.

Digitization

Advanced and Qualified Electronic Signature and Certified Communication services (Electronic Burofax) allow customer acquisition, contracting and acceptance processes that used to take days or weeks to be completed and approved in minutes or seconds.

Customer Onboarding (eKYC), Digital Signature (eSignature) services and Automated Fraud Prevention are making it possible for companies to operate online and without borders.

Trust

As an EU-certified Trust Services Provider and an established RegTech partner, we help organizations comply with the most demanding regulatory standards in their sector and region, including AML (Anti-Money Laundering), eIDAS (Electronic IDentification, Authentication and etrust Services), GDPR (General Data Protection Regulation), SCA (Strong Customer Authentication) or PSD2 (Payment Services Directive) regulations thanks to Tecalis Anti-Fraud Controls and Document Verification.