Engaging users securely
Being one of the industries with the highest customer churn in the market, Telecommunications needs to speed up the connection with customers while increasing the efficiency of its internal processes.
Transform your model in 3 months or less - with no impact on your IT teams - by implementing a tailor-made cross-channel solution to your business needs.
Talk with an expert
years of developing technology in conjunction with the main players in the telecom sector
operations among industry leaders with Tecalis solutions
points of sale work offering a unique experience
Solutions for each stage of the business cycle
Make your channels on every level and provide your customers with the best value proposition.
Time is always of the essence
Reduce turnaround time in the contracting process from 3 to 1 minute with a more organized and optimized management of new or renewed contracts, SIM card activation, terms and conditions, and other documents quickly regardless of location.
Achieve greater efficiency and better results at the end of the year.
Electronic SignatureCertified CommunicationRPA Automation
A customer experience that increases sales
The Telecom industry has the highest customer churn rate in the market. Optimize your experience right from the start with digital onboarding processes tailored to your customers.
Boost engagement, accelerate sales cycles and improve conversion rates by 100% digitizing your processes.
Identity VerificationAuthentication
Tackle identity fraud
Protect your customers’ sensitive information and prevent fraudulent activities while complying with KYC and other security regulations.
Eliminate 99% of fraud attempts from self-service areas such as SIM card auto-activation with as little friction as possible, offering a truly seamless customer experience for your customers.
Anti-Fraud Controls
SIM Activation
Executes prepaid SIM or contract activations in a secure, automated, and instantaneous manner.
SIM Replacement
Meets the most demanding remote operation technical and regulatory standards.
Portability and data
Verifies your customers’ identity in the portability processes or changes of information.
Commercial Fronts
Online and onsite sales portals with the best UX/UI optimization. Retain your entire client base.
Identity and Documentation
Verifies your customers’ identity and their documentation and stores everything safely.
Back-Office
Sets up automated workflows, calculations, commission schedules, or billing tasks.
Telco Overview 2023-24
What are telco players doing to lead? Acquisition, sanctions, growth, diversification, new customer typologies, consolidated loyalty, AI or ML.
Say goodbye to SIM Swapping, gain more customers and reduce costs. Discover in this exclusive content how the industry is facing today's challenges and preparing for tomorrow's ones.
Get to know the practices to grow in a saturated market and the KPIs to expect for a telco in 2023.
Download the eBook
Make your business a unique experience
Known and recognized by the industry, we are the technological partner of reference of the leading companies in the telecommunications sector.
- Transform operations that normally take days or weeks into operations that take minutes and seconds.
- Prevent abandonment using a tested, polished solution. Your users will love interacting with you.
- Meet technical and regulatory requirements in any area and region.
Tecalis adapts and integrates 100% to your systems and brand
- Use the best control panel on the market for an electronic signature solution or integrate our API and easily connect with your tools.
- Offer your users a first-class UX/UI experience and convey the image you wish. Branding, design and communication of operations according to your brand.
Latest news
Qualified Trust Service Providers. What is a QTSP? Official eIDAS lists
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Telecommunications fraud: types, how to prevent it and solutions in the telecom industry
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Digital Identity in 2023. Systems, applications and companies
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Trust, identity and automation services
KYC (Know Your Customer) Video Identity Verification, Digital Onboarding and Authentication (MFA/2FA) solutions and services enable our customers to provide their users with an agile and secure experience.
Our RPA (Robot Process Automation) software enables the creation of sustainable, scalable, productive and efficient business models through BPM (Business Process Management), allowing unlimited growth.
Advanced and Qualified Electronic Signature and Certified Communication services (Electronic Burofax) allow customer acquisition, contracting and acceptance processes that used to take days or weeks to be completed and approved in minutes or seconds.
Customer Onboarding (eKYC), Digital Signature (eSignature) services and Automated Fraud Prevention are making it possible for companies to operate online and without borders.
As an EU-certified Trust Services Provider and an established RegTech partner, we help organizations comply with the most demanding regulatory standards in their sector and region, including AML (Anti-Money Laundering), eIDAS (Electronic IDentification, Authentication and etrust Services), GDPR (General Data Protection Regulation), SCA (Strong Customer Authentication) or PSD2 (Payment Services Directive) regulations thanks to Tecalis Anti-Fraud Controls and Document Verification.
